FAQS

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Frequently Asked Questions

Get answers to your questions here! 

Yes. You’ll have a U.S.-based client success rep assigned to your account who responds quickly and communicates directly with our billing team on your behalf.

Kareo, Athena, AdvancedMD, SimplePractice, DrChrono, and more.

Yes. We use VPNs, BAAs, and strict access controls. No PHI is stored outside secure systems.

Yes — our 14-day trial lets you test-drive our billing without a setup fee.

We specialize in backlog cleanup. During onboarding, we can include legacy A/R follow-up in your trial phase.

We handle the complete revenue cycle — from eligibility checks and coding to denial management, A/R follow-up, and credentialing.

Certified coders, proven SOPs, EMR-aligned workflows, and daily QA checks — so you get a 98% clean claims rate.

We serve Primary Care, Psychiatry, Pediatrics, Pain Management, Urgent Care, and more — with specialty-specific billing processes.

We aim for same-day verification so your front desk has clear info before the visit.

Absolutely! We align with your current systems — no extra hassle for your staff.